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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

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7X24H services we provide

Main offices

HongKong Financial office

Adds: Unit D52, 3/F, Wong King Industrial Building, No.2 Tai Yau Street, Kowloon HongKong  999077 

Tel:  00852 -5644 4353 

ShenZhen Operation Office

Adds: Unit09, 10/F, Block A, Building 13, Lenian Plaza, Huilong Road, Longgang District, Shenzhen City, China  518172  Tel: 0086-3381 1018                                   

China Manufacturing Bases

Base 1: B2-4,  366#, Shanhai Blvd,Lingxi Town, Cangnan County, Wenzhou City, Zhejiang Province 325800                     


Base 2: 331#, Gongjian Road, Gonghe Town, Heshan, Jiangmen, Guangdong Province  529728

Base 3: No.1298, Kunming Road, Heze City, Shandong Province 274006

General Inquiry

Email: info@wt-games.com

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